Wednesday , March 22 2023

McAllen City Jobs – Library Assistant

Website City of McAllen

Job Description:

Under general direction, the employee assists patrons with updating contact information, card problems, overdue fines and other library related matters. Employee also prepares recurring reports, records, and assembles information from more than one source. This position involves general library work, assisting all departments as assigned and scheduled to meet the service demands and staffing levels of the branch library.

Job Responsibilities:

  • Checks library materials in and out at the Circulation Desk, and is a point of contact for overdue problems and complaints. Enters data into the computerized circulation system,
    registration of borrowers, handling cash transactions, and assisting the public in the computer lab.
  • Assists patrons, especially children and teens, at the Children’s Department, with programs, special projects, and other activities.
  • Provides information, at the Reference Department, by using print sources and computerized catalogs and databases, the employee will assist patrons in identifying and locating information.
  • Must be firm, but tactful in explaining the overdue policy and reasons for holds and fines on library cards.
  • Registers borrowers for library cards, performs data entry of patron information into computer, handles lost or stolen card problems, changes of address, and incorrect address problems. Collects overdue fines.
  • Responds to and initiates Inter-Library and Intra-System Loan requests from main and branch libraries and prepares materials for patron pick-up and for return to lending libraries.
  • Helps patrons locate library materials and provides reference assistance using various
  • print and electronic sources including the internet.
  • Handles reservation requests from patrons and schedules study rooms.
  • Provides assistance on how to navigate the library.
  • Assists the professional librarians with tours, regularly recurring programs and speciallibrary activities such as the summer reading program and story hour/craft activities.
  • Prepares monthly calendar, booklists, etc., and decoration in the branch.
  • Assists patrons with research problems, sometimes requesting books/information from the main library and outside agencies through Inter-Library Loan and on-line sources.

Job Requirements:

  •  No previous experience is necessary.
  • Must have sufficient knowledge of library work with emphasis providing circulation assistance.
  • Bilingual (English/Spanish) preferred.
    Some artistic and/or crafts aptitude and experience preferred.
  • The employee has daily contact with the public requiring simple courtesies and the exercise of tact and diplomacy in handling complaints and problems resulting from overdue notices.
  • Must be able to operate general office equipment (i.e. computer, audio-visual equipment, public access catalog, internet access computer, and cash register).
  • Job requires a current, Texas Class C driver’s license.

Qualification & Experience:

Job Details:

Company: City of McAllen

Vacancy Type: Full Time

Job Functions: Other

Job Location: Brownsville, TX, US

Application Deadline: N/A

Apply Here