Sunday , January 29 2023

Ccc Employment – Director of Financial Aid Services

Website California Community Colleges

Job Description:

The Director of Financial Aid Services performs professional supervisory work involved in strategic planning, implementation, supervision and evaluation of financial aid and related programs, services and staffing for a community college. The employee is responsible for developing and implementing a comprehensive program of student financial aid services, and for assessing their effectiveness relative to the student population. Public contact is extensive and includes students, staff, other educational institutions, funding and governmental agencies, and the general public for the purpose of exchanging information related to college and District policies and related procedures. A high degree of independent judgment and creativity are required to interpret and adapt required regulations to District policies and procedures, and to develop, implement and evaluate a variety of student programs. Consequences of errors in judgment could be costly in quality of service delivery, funding, public relations and employee time. A Director of Financial Aid Services can supervise the work of staff at various levels, student assistants and volunteers as assigned.

Job Responsibilities:

  • Confers with management and other staff regarding short- and long-range service delivery, program planning, implementation, evaluation of program services and staff
  • Exchanges information with funding sources, government agency representatives, students, staff, other educational institutions, and the general public regarding college and District financial aid and related program policies and procedures
  • Sets up and maintains a database of student and funding agency records in conjunction with other colleges, information technology, and other District staff
  • Provides input into the design and modification of various computer programs, screens, and reports
  • Makes presentations to small and large groups to publicize and present information related to the services offered, eligibility and follow-up
  • Makes recommendations for the employment of new staff
  • Drives a motor vehicle to visit off-campus sites
  • Attends workshops, conferences, and other events to obtain current information related to financial aid and related student services
  • Tracks and reports on trends in student population changes, economic status, college completion rates, student usage of related college services, and other data
  • Directs and participates in the design of required college and District forms
  • Uses a variety of computer software to research, compile data for, format and prepare financial, demographic, statistical and other special and regular reports, correspondence, electronic communications and other materials
  • Implements a continuing education training program for staff to update employees on required program elements
  • Participates on student recruitment teams
  • Serves as primary technical resource for the college and District regarding financial aid and various related student services
  • Trains, supervises and evaluates the work of staff
  • Enters, modifies, and retrieves confidential and other detailed online data regarding student participants and program services

Job Requirements:

  • Skill in training, directing, supervising, and evaluating the work of others
  • A combination of education and experience equivalent to a Bachelor’s degree in business administration or a closely related field
  • Experience with the implementation and evaluation of detailed regulations
  • Skill in compiling data for and preparation of statistical, financial, and other data for a variety of reports
  • Skill in written and oral communication, including public speaking
  • Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff
  • Successful work experience of increasing responsibility in financial assistance or related eligibility and client services that has included educational, governmental, private, and other agency financial donors
  • Skill in the use of spreadsheet and other computer software

Qualification & Experience:

  • Knowledge of the resources available for financial aid, such as loans, grants, vouchers and scholarships to California community college districts
  • Knowledge of management techniques related to budgeting, reporting, and record keeping of financial and other student data
  • Skill in planning, implementing and evaluating a program budget
  • Knowledge of the regulations, policies and required procedures of student financial aid funding resources
  • Skill in using a variety of computer software and a database to set up and track complex data, research, format, and prepare statistical, financial and other reports, correspondence, and other materials
  • Skill in training, supervising and evaluating the work of staff
  • Skill in strategic program planning, implementation, evaluation and modification
  • Skill in equity-minded and effective communication with people at various levels within an organization who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds

Job Details:

Company: California Community Colleges

Vacancy Type: Full Time

Job Functions: Research

Job Location: Wilmington, NC, US

Application Deadline: N/A

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