Saturday , March 25 2023

Costa Coffee Careers – Field Service Engineer

Website Costa

Job Description:

Working for UK’s leading coffee brand, you will take responsibility for our Costa Express machines, carrying out repairs and maintenance to keep our equipment trading to the highest possible standards. You will have the chance to make a difference every day and take pride in supporting our valued partners. We offer you an Assured City & Guilds Engineering Programme. This recognition gives you confidence and reassurance that our in-house training is the best it can be!

Job Responsibilities:

  • Follow all documented processes to optimise machine reliability
  • Demonstrate first class customer service, driving warmth and loyalty in our partnerships
  • Effective communication of issues, problems or solutions through escalation points
  • Attend sites within an agreed SLA & complete Brand Standards checks
  • Working 1/4 weekends
  • Diagnose faults, repair or replace equipment to Brand guidelines
  • Adherence to Warranty and Returns procedures

Job Requirements:

  • A natural problem solver, energised by curiosity, learning and continuous improvement
  • Excellent planning and diary management skills
  • A real passion for customer satisfaction, and not settling for less than the best
  • Determination to keep our equipment operating as effectively and efficiently as possible
  • Basic electrical engineering and able to handle and work with a variety of different tools
  • Experience of testing and repairing service equipment
  • Ability to prioritise your workload in an organised and agile manner

Job Details:

Company: Costa

Vacancy Type:  Full Time

Job Location: Cirencester, England, UK

Application Deadline: N/A

Apply Here