
Website CSX
Job Description:
Provides system and end user support for Oracle Cloud HCM application in a complex, dynamic environment. Performs analysis and problem resolution. Review quarterly releases, make recommendations and communicate changes & enhancements. These activities include the definition of needs, benefits, and strategy
Job Responsibilities:
- Provide production support as an escalation point including, but not limited to, researching and resolving system or integration issues, unexpected results or process flaws
- Ensure system integration functionality, including review of integration specifications and development suggestions, troubleshoot integration issues
- Propose and develop reporting and dashboards that empower end users to make informed decisions
- Consult with functional owners to translate system needs into system requirements and effectively communicate system capabilities and limitations, partnering with the team to determine best options for design
- decisions based on documented requirements, current configuration, and downstream impacts. Document final specs and configure application
- Develop test plans/scripts, execute testing scenarios and validate results
- Plan for and support migrations, releases, upgrades and/or patches, including functionality and design review, end to end user testing
- Work with vendor to communicate and resolve issues. Access and communicate risk to management with recommendation and strategy to mitigate the risk
- Support the development and maintenance of integrations/file transfers
Job Requirements:
- Ability to work effectively both independently and in a team environment
- Strong customer service, analytical and organizational skills with the ability to solve problems creatively
- Ability to communicate effectively with the HR end users to understand the system issues that surface and how the issues relate to their business process and then performing the analysis necessary to identify the root cause of the issue
- Ability to coordinate multiple projects and react quickly to changing priorities, and prioritize work
Qualification & Experience:
- 7 or more years of experience in Human Capital Management systems, preferably Oracle Cloud (Fusion)
- 5 or more years of experience in Human Capital Management systems, preferably Oracle Cloud (Fusion)
- Knowledge and SkillsKnowledge of Human Capital Management Systems, preferably Oracle Cloud
- Minimum QualificationsBachelor’s Degree/4-year Degree
- Equivalent Minimum QualificationsAssociates Degree/2-year Degree
Job Details:
Company: CSX
Vacancy Type: Full Time
Job Location: Syracuse, NY, US
Application Deadline: N/A
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