Dairy Queen Careers – Franchise Business Consultant

Job Description:

We have an exciting opportunity for a Franchise Business Consultant to be based in Winnipeg, Canada. This role provides leadership and coaching to franchisees and Operations team to achieve short and long-term company and operations objectives. Utilize knowledge of restaurant operations and staff resources to provide counsel and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards and systems while maintaining or exceeding customer expectations. Protect Dairy Queen® trademarks. Gain and maintain support of DMA chair people and other key franchisee leadership in achieving objectives.

Job Responsibilities:

• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and DQCI’s operating standards.
• Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development and supply chain plan)
• Where appropriate and available, determine financial status of select franchisees and monitors for progress. Provide impactful advice and counsel to position franchisees for optimal financial health.
• Partners with appropriate DQCI’s staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
• Provide leadership in developing and managing marketing performance through effective partnerships with appropriate departments, vendors and franchisees.
• Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1, 2 and 3 year plan) for a particular District.
• Implement strategies to assist franchisee in executing human resource, training and professional development plans and programs, where appropriate.
• Responsible for monitoring consistent execution and delivery of company strategies to ensure food safety, menu compliance, trademark protection and DQCI standards.
• When and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific objectives and strategies in support of DQCI’s Operations and Marketing Plan. Monitor progress and goal achievement status.
• Provide leadership in assisting with successful new restaurant / store openings. Provide training support from equipment install through opening and on-going consulting support to achieve our desired ROI.

Job Requirements:

• Frequent (4+ hours per day) communication via telephone and email.
• Ability to travel 2 – 4 weeks per month for franchisee and staff meetings/visits
• ServSafe certification
• Ability to drive an automobile for franchisee and staff meetings/visits which may require sitting in vehicle up to 8 hours per day and the ability to travel by air
• Ability to work on evenings and weekends, as necessary, to meet business needs of franchisees.
• No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen® or Orange Julius® restaurant environment
• Ability to stand on concrete or tiled floors for up to 8 hours per day

Qualification & Experience:

• A clean driving record is required.
• 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience).
• Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience.

Job Details:

Company: Dairy Queen

Vacancy Type:  Full Time

Job Location: Winnipeg, MB, CA

Application Deadline: N/A

Apply Here

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