
Website Dairy Queen
Job Description:
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service.
Job Responsibilities:
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Develop the restaurant’s business plan by working with the owner and manage restaurant profit & loss to optimize sales and profit
- Hire, train, coach and develop the store management team and hourly crew members to build a highly skilled and productive team
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Ensure that Food Safety is the top training priority in store operations; role model and enforce safe food handling practices
- Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
Job Requirements:
- Excellent track record of coaching and developing employees
- Proven track record of effectively managing COGS and labor
- High School diploma or equivalent
- Minimum 3-5 years of restaurant management experience, with responsibility for restaurant profit and loss; previous quick service restaurant experience strongly preferred.
- Ability to work in and out of different temperature ranges.
- Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
- Strong hospitality and customer service skills
- Strong knowledge and application of safe food handling practices
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
Job Details:
Company: Dairy Queen
Vacancy Type: Full Time
Job Location: Steamboat Springs, CO, US
Application Deadline: N/A
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