Geek Squad Careers – Microsoft Specialist

Job Description:

The Best Buy Certified Microsoft Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. They build quality relationships with customers to provide them with relevant and memorable product demonstrations.

Job Responsibilities:

• Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
• Coaches and trains coworkers on new vendor technology and services.
• Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
• Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.
• Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
• Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
• Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
• Maintains assigned department’s merchandising and readiness to serve customers.
• Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
• Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.

Job Requirements:

• Ability to work successfully as part of a team
• Prior experience serving as a specialist in premium, luxury, or complex technology solutions
• 1 year of experience working with consumer electronics

Job Details:

Company: Geek Squad

Vacancy Type:  Full Time

Job Location: Phoenix, AZ, US

Application Deadline: N/A

Apply Here

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