When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.
- Ability to work and grow in a fast-paced, high-volume call center environment
- An effective communicator who understands the importance of listening and being empathetic
- Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
- Solid computer and multi-tasking skills
- Open to feedback to support your performance and development
- Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
- Willingness to learn new skills and ability to adjust to changes quickly
Qualification & Experience:
- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
Vacancy Type: Full Time
Job Location: Fredericksburg, VA, US
Application Deadline: N/A