Friday , January 27 2023

Jobs at IKEA – Customer Co worker (Part Time)

Website IKEA

Job Description:

Together the Customer team’s aim is to continually identify and remove hindrances in order to secure an easy buying experience, a positive shopping experience and easy payment and after-sales fulfilment. A perfect opportunity to hone your customer skills, within this fast-paced and dynamic environment we want our customers to return and the best way to do this is to make each connection with IKEA a positive experience.

Job Responsibilities:

  • Securing that all products passing through the entrance are paid for
  • Handling cash and card payments in a reliable, efficient, accurate and friendly way
  • Processing returns and resolving customer issues, recognising when to escalate to someone with higher authorisation
  • Ensuring customers have a positive final touchpoint during the IKEA shopping experience
  • Supporting customers booking their home delivery and collecting their click and collect
  • Recording information accurately in the system so we can continually make improvements to the customer shopping experience
  • Supervising children in our play area and keeping them entertained while following strict child-supervisory guidelines.
  • Greeting visitors to IKEA by providing friendly, effective and efficient information for customers
  • Supporting other areas of Customer Relations including resolving customer service issues, maintaining shopping tools (shopping baskets, trolleys and yellow bags) and catalogues

Job Requirements:

  • Excellent communication skills especially within a polite and friendly manner
  • The ability to prioritise tasks in a fast-paced environment.
  • The ability to remain calm when faced with stressful situations
  • A ‘Togetherness’ mindset where you’ll work closely with your team and other departments yet also be able to work independently
  • A passion for securing the best customer experience possible

Job Details:

Company: IKEA

Vacancy Type:  Part Time

Job Location: Perth, Western Australia, Australia

Application Deadline: N/A

Apply Here

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