Legoland Job Application – Admissions Assistant Manager

Job Description:

We’re looking for an unique person to join our Admissions department as Admissions Assistant Manager! This person will manage the daily operation of all Admissions areas, including: Ticket Sales, Park Entry, Parking and Transportation, Exit Tolls, and Annual Pass, while monitoring and evaluating the work performance of the admissions team.

Job Responsibilities:

• Ensure all cash drawer discrepancies are investigated and rectified.
• Monitor guest and team satisfaction trends while providing ideas for improvement.
• Respond to and resolve all guest and team situations.
• Supervise all hourly Admissions Model Citizens (LEGOLAND New York employees), delivering feedback, evaluations, and guidance.
• Complete administrative duties for the Admissions department, including scheduling, budget justifications, and timecard reconciliation.
• Troubleshoot and find solutions to any ticketing issues. Stays updated on all special promotions, coupons, and tickets.
• Create and facilitate action plans to ensure success of the Admissions department, including Model Citizen recognition, training and development initiatives, as well as guest/team satisfaction.

Job Requirements:

• For this position it is required to have previous experience in a customer service role, with prior leadership experience.
• Must have a valid driver’s license, safe driving record and be willing to utilize own vehicle for business purposes.
• Must be willing to work flexible hours, including evenings, weekends and holidays to support park operations.
• AED Trained
• Standard and Advanced First Aid Certified
• Prior theme park or amusement industry experience is highly desired.
• High school diploma or general education degree (or equivalent education and experience) is required.  Some college coursework is preferred.
• CPR Certified

Job Details:

Company: LEGOLAND Florida Resort

Vacancy Type:  Full Time

Job Location: Goshen, NY, US

Application Deadline: N/A

Apply Here

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