Sunday , January 29 2023

Legoland Job Application – Admissions Assistant Manager

Website LEGOLAND Florida Resort

Job Description:

We’re looking for an unique person to join our Admissions department as Admissions Assistant Manager! This person will manage the daily operation of all Admissions areas, including: Ticket Sales, Park Entry, Parking and Transportation, Exit Tolls, and Annual Pass, while monitoring and evaluating the work performance of the admissions team.

Job Responsibilities:

  • Ensure all cash drawer discrepancies are investigated and rectified.
  • Monitor guest and team satisfaction trends while providing ideas for improvement.
  • Respond to and resolve all guest and team situations.
  • Supervise all hourly Admissions Model Citizens (LEGOLAND New York employees), delivering feedback, evaluations, and guidance.
  • Complete administrative duties for the Admissions department, including scheduling, budget justifications, and timecard reconciliation.
  • Troubleshoot and find solutions to any ticketing issues. Stays updated on all special promotions, coupons, and tickets.
  • Create and facilitate action plans to ensure success of the Admissions department, including Model Citizen recognition, training and development initiatives, as well as guest/team satisfaction.

Job Requirements:

  • For this position it is required to have previous experience in a customer service role, with prior leadership experience.
  • Must have a valid driver’s license, safe driving record and be willing to utilize own vehicle for business purposes.
  • Must be willing to work flexible hours, including evenings, weekends and holidays to support park operations.
  • AED Trained
  • Standard and Advanced First Aid Certified
  • Prior theme park or amusement industry experience is highly desired.
  • High school diploma or general education degree (or equivalent education and experience) is required.  Some college coursework is preferred.
  • CPR Certified

Job Details:

Company: LEGOLAND Florida Resort

Vacancy Type:  Full Time

Job Location: Goshen, NY, US

Application Deadline: N/A

Apply Here