Mercedes Jobs – IT Customer Service

Job Description:

This Administrator or Technical Writer position will develop, review, update, organize and maintain technical documentation for all Mercedes-Benz Academy training applications. Coordinating and attending meetings with internal and external parties to gather information regarding processes and procedures related to the applications while assisting the IT Lead in a variety of administrative tasks.

Job Responsibilities:

• Meeting Scheduler – use of MS Outlook and MS Teams to schedule technical meetings with internal and external parties
• Project coordinator – note taking, keeping track of timelines/deadlines, assist with validation of new enhancement, manage and organize Jira ticketing queue
• Technical Writing and Editing/Proofreading – develop, maintain, and publish documentation for software applications

Qualification & Experience:

• Degree candidate in the areas of administration, project management, engineering, technology, web design.
• Web Design
• Process improvement/Critical thinking
• Jira / Confluence (Atlassian) or SharePoint experience

Job Details:

Company: Mercedes-Benz

Vacancy Type:  Full Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

Apply Here

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