Thursday , February 9 2023

Met Life Careers – Reduced Handling Care Coordinator

Website MetLife

Job Description:

Global Operations focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will evaluate long-term care claims and exercise independent judgment, discretion, and critical analysis to reach reasonable claims determinations that are in accordance with contract provisions and time service standards.

Job Responsibilities:

  • Provides timely, balanced, and accurate claims reviews, documentation, and recommended decisions in a time sensitive and fast paced environment.
  • Identifies information and resources needed to make benefit eligibility determinations.
  • Appropriately interpret a variety of plan provisions and communicates this information to our customers via telephone conversations and/or written correspondence
  • Communicates decisions to policyholders and or their representatives in both verbal and written form.
  • Manages assigned caseload with limited supervision.
  • Clarifies and reconciles inconsistencies.

Job Requirements:

  • Strong organizational skills.
  • Experience using MS office products
  • Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
  • High School Diploma/GED
  • Strong communication skills, both written and oral

Qualification & Experience:

  • Bachelor’s Degree
  • 2-4 years of Long-Term Care Experience

Job Details:

Company: MetLife

Vacancy Type:  Full Time

Job Location: Warwick, RI, US

Application Deadline: N/A

Apply Here

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