Website National Park Service
Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests.
- Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc.
- Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed.
- Serve as a technical authority for the resolution of especially difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations.
- Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements.
- Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor.
- Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds.
- Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.
- Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area’s recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
- Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc.
- Males must meet Selective Service Registration Act requirement.
- You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
- You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver’s license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver’s license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver’s licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver’s license.
- U.S. Citizenship required.
- Appointment subject to background investigation and favorable adjudication.
- Occupancy of government quarters may be required.
- You will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
- Government housing may be available.
- You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work.
- Must be able to handle, collect, and account for money.
Company: National Park Service
Vacancy Type: Full Time
Job Location: Atlanta, GA, US
Application Deadline: N/A