
Website Odeon
Job Description:
To design and lead the strategic roadmap to transform ODEON Cinema Group’s (OCG) digital channels across Europe, building the case for investment in digital capabilities to drive data-driven guest experience management This is a key leadership role within a respected, dynamic Commercial team, driving growth through our purpose of making movies better for our guests.
Job Responsibilities:
- Drive OCG’s approach to digital partner marketing and data sharing with Studio and B2B partners, to maximise the monetisation of our data.Develop a common roadmap for digital tools & enablers across OCG in collaboration with our lead technology partner, aligned to driving value through the guest journey (acquisition, upsell, loyalty & retention)
- Effectively manage key stakeholders across OCG group, particularly IT architecture, and territory functions to promote the digital agenda and orchestrate its execution.
- Lead the design and development of OCG’s digital strategy in collaboration with IT, Commercial and Operations colleagues across all territories, building the case for investment in transformative digital capabilities to drive a data-driven guest experience
- Lead and project manage multiple digital & membership workstreams to a defined scope, schedule and budget, delivering measurable commercial outcomes
- Lead and manage a consistent OCG-wide scorecard of digital and membership metrics which drive relevant insight-led actions across consumer targeting, SEO, UX, conversion, cross-sell/up-sell, data capture & loyalty
- Manage the matrix between the OCG Commercial function and the individual territory teams, applying insights across territories and maximising our collective capabilities.
- Ensure territory digital & membership teams are working with the right tools, budgets, common vendors & agencies in collaboration with IT, Finance and Procurement
- Troubleshoot to identify strategic issues and solve commercial problems through applying diagnostic and project management tools.
Job Requirements:
- Solid organisational skills including attention to detail with a completer/finisher mindset and strong multitasking skills.
- Significant experience in digital transformation, product, marketing & loyalty, ideally gained at well-known service brands with sizeable databases and multiple customer touchpoints
- Data driven and analytical, and commercially sound, with a solid understanding of business & channel performance and results driven.
- A strategic thinker, able to navigate ambiguity, assimilate information and communicate solutions in a compelling way.
- Project management and 360 change management skills
- Leadership skills, ability to set high standards and lead by example.
- Ability to operate at both a strategic and tactical level and communicate effectively to a wide range of stakeholders, building strong relationships.Experience of working across Europe +/or working with different cultures.
- A driven and agile self-starter, able to work well both independently and as part of a team.
Job Details:
Company: Odeon
Vacancy Type: Full Time
Job Location: London, England, UK
Application Deadline: N/A
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