Patagonia Employment – Swing Shift Operations Manager

Job Description:

As the Patagonia Swing Shift Operations Manager in our Reno Service Center, you will lead and support multiple functional departments on the Swing shift. You serve as a leader and point of contact for the Shipping team, and also for indirect leadership of Receiving, Repairs, Inventory Control and Facilities. Key focus areas include shift communication, supporting the unique needs of the Swing shift teams, and representing the Swing shift business to the Patagonia organization. As a member of the warehouse leadership team, you work with peers to ensure service goals are met across the multiple departments.

Job Responsibilities:

• Write and present quarterly and annual employee check-ins as part of the overall performance management process.
• Use metrics to monitor and improve department results, forecast labor and staffing needs, and operate within assigned budget parameters.
• Coordinate and facilitate the showing of company meetings and townhalls, implement warehouse events/programs on swing, and communicate company messaging to all swing departments.
• Partner with leadership peers to influence good change in the warehouse through proven change management and decision-making practices.
• Develop good processes and communication with all Service Center Departments to facilitate the flow of work through related channels.
• Be a champion for employee equity by ensuring and managing access to professional development, opportunities for promotion, and pay increases.
• Lead and coordinate production and service levels for all Swing shift departments at the Reno Service Center.
• Work closely with IT to stay current on technological improvements while representing the business needs of the department.
• Create strong interdepartmental partnerships to achieve critical business objectives and ensure clear and consistent communication.
• Model and lead Patagonia’s Mission around our planet and our people. Ensure your team gives balance to production needs and to actions that support our people and our planet.

Job Requirements:

• Excellent communication skills; written, verbal, and non-verbal (body language).
• Self-directed, motivated and goal oriented.
• Exercises sound judgment and follows all safety guidelines.
• Acknowledgement of one’s own experience and experiences of other. Adjusts behaviors for success in an inclusive workplace.
• Deeply passionate and committed to saving our home planet.
• Good organizational and prioritization skills, detail oriented.
• Willingness to pitch in and help others out during both busy and slower work periods.
• Skilled at dealing with ambiguity. Demonstrates flexibility in a changing work environment.
• Thrives in an environment with a high level of autonomy, working with little or no supervision.
• Enjoys working with others in a team-oriented approach.

Qualification & Experience:

• Effectively uses multiple communication modes to connect with business partners- Microsoft Teams, Share point, OneNote, Outlook, live meetings, etc.
• Previous experience managing projects or departments with a minimum of $2M annual spend
• Must be able to juggle multiple tasks and maintain a composed and professional demeanor within a flexible and interruptive work environment.
  Spanish language familiarity is a plus.
• Ability to research and connect with external vendors and 3rd Party providers
• Skilled at Microsoft Office products, payroll systems, customer order systems, warehouse management programs, or similar tech applications
• 5-Plus years of experience leading large teams in a progressive, collaborative work environment
• Exceptional organizational skills and attention to detail so no customer “falls through the cracks”.
• Proven track record of supporting customer and employee needs in an eComm, Wholesale, or Retail setting
• Must be willing to be trained in a variety of new skills as needed.

Job Details:

Company: Patagonia

Vacancy Type:  Full Time

Job Location: Greater Reno Area

Application Deadline: N/A

Apply Here

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