Patagonia Hiring – Systems Analyst

Website Patagonia

Job Description:

The Patagonia Creative Team is a full-service in-house agency providing design, editorial, photographic, and video content to save our home planet. Within the Patagonia Creative Team, the Creative Systems team is responsible for the development, deployment and support of the enterprise creative systems used for the storage, organization and distribution of the Patagonia Creative Teams’ digital assets. The Digital Asset Systems Analyst works closely with the Manager of Creative Production & Systems, IT Operations and DAM stakeholders to develop, implement and optimize DAM systems, and facilitate DAM integrations with other business systems. Through critical analysis and optimization of DAM systems and Creative Team workflows, the Digital Asset Systems Analyst provides on-going user support and training, systems updates, improvements and troubleshooting, and helps translate long-term business goals into technical solutions.

Job Responsibilities:

  • Perform ongoing analysis of DAM systems implementations and configurations in order to best adapt DAM systems to meet evolving business needs
  • Work closely with Digital Asset content managers to maintain the integrity of DAM systems architecture and best practices
  • Create and assign DAM user roles and permissions
  • Maintain documentation of DAM systems environments, policies and procedures
  • Provide ongoing DAM user support, training and troubleshooting
  • Implement DAM systems configurations and customizations to best support and improve digital asset workflows
  • Perform periodic audits of DAM systems performance and digital asset inventory
  • Perform DAM systems updates in conjunction with IT Operations
  • Test and implement new DAM software features

Job Requirements:

  • Resilient: Comfortable and confident through change management.
  • Flexible: Adaptable and able to work in a dynamic and ever-changing environment.
  • Detail-oriented: Very astute navigating technology and incredibly organized managing many small details.
  • Inclusive- Experience working with groups across difference in respectful and equitable ways.
  • Analytical: Rational and likes to dig into the details to understand how systems and processes work.
  • Strategic: Able to think big picture and drive work accordingly.
  • Emotionally intelligent: high level of self-awareness, empathy, and interpersonal skills.
  • Influential: Able to bring complex material solutions to the table and get buy in for execution.

Qualification & Experience:

  • Ability to clearly communicate metrics and analytics that represent DAM status and growth potential
  • Excellent working knowledge of digital file formats and production lifecycles
  • Experience with user permissions and access settings, and content usage-rights and licensing
  • Excellent customer service skills, in person, on the phone and in writing
  • Experience in collaborating with colleagues and clients on complex projects across departments to actualize solutions
  • Superior knowledge of Canto Cumulus platform; from installation to configuration of server-side and client-side environments
  • 3-5+ years professional DAM systems experience in a creative/marketing industry environment
  • Superior knowledge of DAM technologies, methodologies and IT infrastructures
  • Experience working with DAM vendors to translate and communicate technical customizations
  • Strong organizational skills, creative problem-solving skills and attention to details

Job Details:

Company: Patagonia

Vacancy Type:  Full Time

Job Location: Ventura, CA, US

Application Deadline: N/A

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