Website Qatar Airways
We are currently recruiting for Senior Airport Services Agent in New York, US
- Ensure passengers are assisted smoothly through airport facilities.
- Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger.
- Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.
- Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates etc..
- Assist duty officer to handle company material and records.
- Work with GHA and ensure smooth passenger handling.
- Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.
- Assist passengers in regards to entry requirements, visas, residence permits etc.
- Liaison with GHA for quick processing of hotel and transfer passengers.
Qualification & Experience:
- DCS experience and knowledge of ticketing is an advantage for this job
- Job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline
- Very good knowledge of Amadeus is strongly preferred
- You must be willing to work shifts
- High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment
- High school diploma or equivalent
Company: Qatar Airways
Vacancy Type: Full Time
Job Location: New York, US
Application Deadline: N/A