Monday , January 30 2023

State Farm Insurance Careers – Customer Service Manager

Website State Farm

Job Description:

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager – State Farm Agent Team Member (Property and Casualty Insurance Focus). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Job Responsibilities:

  • Work with the agent to establish and meet marketing goals.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Qualification & Experience:

  • Property and Casualty license (must be able to obtain)
  • Ability to make presentations to potential customers
  • Life and Health license (must be able to obtain)
  • Excellent communication skills – written, verbal and listening
  • Bilingual – Spanish required
  • Self-motivated
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Property and Casualty license (must have currently)
  • Achieve mutually agreed upon marketing goals

Job Details:

Company: State Farm

Vacancy Type:  Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here

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