Whole Foods Market Careers – Team Member Services Generalist

Website Whole Foods Market

Job Description:

Responsible for consulting with and advising organizational leaders and Team Members on TM relations and other related issues within an assigned client group or groups. Assesses and anticipates Team Member, Team Leader, and related organizational needs and works across TMS departments to develop and deliver integrated solutions. Works with leadership to adapt and apply TMS initiatives and programs in a manner that supports local business needs. Serves as the client face of TMS, acting as an interface and liaison with other TMS groups (including Recruiting, Team Member / Team Leader Development, Compensation, Benefits, HRIS) as well as the Legal organization. Ensures compliance with corporate policies, government regulations and statutory requirements.

Job Responsibilities:

  • Responsible for Team Members’ communication, education and advice on all TMS programs and systems.
  • Ensures all legal and employment postings are visible and current.
  • Ensures compliance and proper application of all federal, state, and local laws, including FMLA, I-9, SOX, and FLSA.
  • Ensures client understanding of and compliance with applicable company policies / practices.
  • Builds consensus and resolves internal disputes on TMS policy and practice decisions.
  • Provides local support for global programs and initiatives.
  • Recommends system and process improvements for related TMS functions.
  • Maintains and oversees Team Members’ files.
  • Partners with Global TMS teams on special projects and assignments.
  • Ensures all processes associated with payroll, new hire, transfer and termination transactions are accurate and up to date.

Job Requirements:

  • Makes sound decisions based on available information.
  • Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint), Kronos, Workday, and other HRIS.
  • Working knowledge of federal, state, and local Human Resources regulations and how these affect and are applied within WFM.
  • Working knowledge of Human Resources concepts, practices, programs, and methodologies.
  • Understands and is able to apply parameters of labor issues including FMLA, ADA, HIPAA, and Leaves of Absence.
  • Provides first point of contact for leadership and / or Team Member questions.
  • Tailors communication approach to specific situations and audiences.
  • Working knowledge of HRMS systems and programs.
  • Communicates and demonstrates support for TMS decisions even if not consistent with own point of view.
  • Understands company Human Resources policies, practices, and expectations.

Qualification & Experience:

  • BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and relevant experience.

Job Details:

Company: Whole Foods Market

Vacancy Type:  Full Time

Job Location: Burnaby, BC, CA

Application Deadline: N/A

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