WHSmith Job Application – Store Leader In Fort William

Job Description:

Our Store teams are the heartbeat of WHSmith so we’re looking for an engaging, driven, articulate Store Leader in our Beckenham High Street Store to deliver operational and customer service excellence day in, day out! You will deliver excellent store standards and performance to support the Cluster Manager in the delivery of the trading plan.

Job Responsibilities:

• Create a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard
• Ensure training around product knowledge is kept up to date so you can develop experts who are focused to sell at the right times
• Recognise and celebrate team members for a job well done
• Ensure your team members are supported, set clear and measurable targets, performance expectations and objectives, and review regularly
• Use the scorecard proactively to manage performance and target priorities and actions
• Ensure the store is clean, tidy, priced & full and that colleagues are available at the right times to serve customers
• You will lead and engage your teams to deliver excellent standards and results in line with the Trading plan.

Job Requirements:

• Lead by example on the shop floor, have a hands-on approach and set high standards
• Previous experience as a Store Manager, Assistant Manager or Supervisor with at least 6 months supervisory experience
• Ability to motivate teams, build strong relationships and communicate well
• Experience of supporting employee training and development
• Able to adopt an engage rather than tell approach
• Working knowledge of KPI’s such as ATV and TPC

Job Details:

Company: WHSmith

Vacancy Type:  Full Time

Job Location: Fort William, Scotland, UK

Application Deadline: N/A

Apply Here

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